Terms & Conditions

Terms & Conditions

• Your pet’s safety is our top priority.
• All dogs, over the age of one, must be spayed or neutered with up-to-date vaccinations, including Rabies & Kennel Cough.
• We happily take on puppies from 10 weeks old, after first vaccinations.
• To comply with ministry regulations the vaccination book must left with us during your pet’s stay.
• As we are as concerned as all our clients for the welfare of our pets with the threat of the leishmaniosis-transmitting sand fly species / mosquitoes, we ask that all dogs that stay with us must wear a white Scalibor collar or be treated with a relevant spot on treatment such as advantix. Please read our section on Leishmaniasis.
• Dogs are never mixed only within their own family units at owners request only.
• Let us know of any recent illnesses or problems your pet may have had or any special dietary requirements.
• An emergency Veterinary Surgeon is always on call 24hrs per day for any urgent or serious conditions. If we felt it necessary your pet would be taken to the Veterinary Surgeon or a Veterinary Surgeon called in.  All Veterinary costs will be added to your bill.
• We also require a contact number so we can contact you in case of emergencies and a declaration must be signed giving.
• If you have a delay in picking up your pet, please contact us as soon as possible.
• Extra days will be charged for when you return.

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