FAQ's

FAQ's

What do we need to bring for our dog's stay?

• Pet Passport/up to date medical card is really essential these days, showing the relevant vaccinations, this will be sufficient.
• Anti-flea/tick collar is essential, or front line treatment.
• Kennel cough tablet or vaccine. (Your vet can supply this, a minimum of 10 but we prefer 15 days before your dog comes to stay.
• If your dog has a bed at home we advise you bring this, along with any toys that are familiar to them.
• Collar and lead.

How often will my dog be let out and exercised?

• We aim to exercise your dogs a minimum of twice a day
• What about feeding times?
• We try to keep feeding times as close to possible to your normal routine at home.
• Generally there are two main feeding times which seem to cater for most dogs, 8.30 –9.30 mornings and / or 6.30 – 7.30 evenings.
• Please let us know if your dog’s requirements are different and we can make arrangements for this.

What about the type of Food?

• We supply food, but should you wish to bring their normal dog food with you, this reduces liability to upset tummies and is one more constant factor which is familiar.
• We prefer you to have dried food where possible.
• We will discuss the quantity you give your dog when you come to us.
• It is quite common for a dog not to eat too much on its first or second day whilst it adjusts but we monitor it closely to make sure the dogs are eating well.

Do the dogs mix together?

• No, we always keep them separate.

What if my dog won't settle?

• Luckily this hasn't happened so far, most dogs respond well to kindness and affection and this seems to do the trick and they settle relatively quickly.
• What if my dog gets ill?
• We have a choice of 3 main Vets where we are known, all 3 operate a 24 hour call out emergency service should we require it. We will contact you immediately if this happened.

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